Master Technician Michael Werner has been providing pest control for homes and businesses since 1994. The owner/operator of Pest Management Solutions, LLC bases his operation on one simple principle: “If you take care of your customers, they will take care of you.”
With just one phone call, you can have Michael’s knowledge, experience, and integrity at your door.
Pest Management Solutions, LLC holds state licenses for structural pest control, termite control, mosquito, and aquatic control. The company is state-certified (#044772), licensed (#145276-CA) and insured. Michael has advanced training from Purdue and Texas A&M Universities. He is also certified by the American Institute of Baking (AIB) and currently serves as the Vice President of the Wisconsin Pest Control Association.
Mike’s First Business Lesson
When I was about 10-years-old I wanted to earn some money, so I hired myself out to do outdoor work: grass cutting, leaf raking, snow shoveling, paper and bottle collecting, and anything else that might come up.
One of my first customers was “Old Walter,” who lived in the big house at the end of my block. Every Saturday I would do whatever yard work he needed. One winter day it snowed bad enough that we got a snow day from school. My first thought was, “Yippee!” But I quickly realized that while my friends went to play, I had a job to do.
I grabbed my shovel and trudged through the knee-deep snow to Old Walter’s house. Hours passed as I dug out that oversized corner lot, not to mention the 2-stall garage. When I finished I hid my exhaustion enough to ring the doorbell for my reward.
Old Walter thanked me for my hard work and handed me $1. Dumbfounded, I turned on my heels and headed for home and with each tired step I became more upset. I worked my butt off for what? A measly dollar? My friends would get $5 even $10 from their parents just to do the front walk. “This just isn’t fair!” I thought.
Finally home, I unwrapped myself from my winter clothes and I must have made enough commotion to get my father’s attention. Near tears I explained how I spent a whole snow day working for a lousy dollar. To my surprise when I finished my story he grabbed his coat and told me put mine back on. “We’re going back to Walter’s,” he said.
As we headed down the street, my hopes rose as I thought, “My dad will take care of this for sure.” How much would my dad demand? $5? $10? Maybe $20?! With my expectations raised, my dad rang Walter’s doorbell.
To my utter horror, my dad handed Walter my dollar. “My son doesn’t appreciate this,” he said and then he turned me for home.
It became my first lesson in business and it’s stuck with me. Believe me, when I ring your doorbell I will appreciate you.